Privacy Policy

Last updated: 26 July 2026

1. Who we are

Luxe Male Grooming is a barbershop based at 12 Hawthorne Grove, Carrickfergus, Co. Antrim, BT38 8EG. For privacy questions, email info@luxemalegrooming.co.uk or call +44 7714 024228.

2. Information we collect

We may collect your name, contact details, appointment details, account information, messages and service preferences when you book, manage an appointment or contact us. If you enquire about a sensory-friendly appointment or hair system, you may choose to share relevant information so we can understand your needs. We may also receive basic technical and cookie information when you use this website.

3. How we use your information

We use personal information to provide and manage appointments, respond to enquiries, tailor services you request, send booking communications, maintain business records, improve our website and meet legal obligations.

4. Our lawful bases

Depending on the situation, we process information because it is needed to provide a service you requested, because we have a legitimate business interest, because the law requires it, or because you have given consent. You can withdraw consent at any time where consent is the basis used.

5. Who we share information with

We only share information where needed with service providers that help us operate the website, appointment system, email and business administration, or where disclosure is required by law. We do not sell personal information.

6. Children and additional needs

A parent or guardian should provide booking information for a child. Please only share health, sensory or accessibility information that is relevant to the appointment. We use it to help provide the service requested and handle it with appropriate care.

7. How long we keep information

We keep personal information only for as long as it is needed for the purpose it was collected, to deal with enquiries or appointments, and to meet tax, accounting or other legal requirements. Retention periods vary according to the type of record.

8. Cookies and external services

This website may use necessary cookies and third-party services to support features such as booking, maps, forms, analytics or embedded content. Your browser can be used to control cookies, although disabling some cookies may affect how the site works.

9. Your rights

UK data-protection law may give you rights to access, correct, erase or restrict your information, object to certain processing, or request a portable copy. To make a request, contact us using the details above. You can also complain to the Information Commissioner’s Office.

10. Security and links

We take reasonable steps to protect the information we hold. No online service can guarantee absolute security. This site may link to external websites whose privacy practices are outside our control.

11. Changes to this policy

We may update this notice when our services or legal obligations change. The latest version will be published on this page.