Terms and Conditions

Last updated: 26 July 2026

1. About these terms

These terms apply when you use the Luxe Male Grooming website or book a service with us. Luxe Male Grooming is based at 12 Hawthorne Grove, Carrickfergus, Co. Antrim, BT38 8EG. Contact us at info@luxemalegrooming.co.uk or +44 7714 024228.

2. Appointments

Appointments are subject to availability and are confirmed when the booking system sends confirmation. Please check the service, barber, date and time before completing your booking and provide accurate contact details.

3. Prices and payment

Current starting prices are shown with each service. The final price may vary where a service depends on consultation, hair length, product choice or additional work. Any material difference will be explained before the service proceeds. Payment is due using the methods offered at the time of booking or visit.

4. Cancellations, changes and missed appointments

You can use the Manage Booking page to view your appointment details. To change or cancel an appointment, please call us on +44 7714 024228 as early as possible. Any cancellation, deposit or no-show condition shown during booking forms part of your appointment terms. Repeated missed appointments may affect future booking availability.

5. Arriving late

If you arrive late, we will try to provide the booked service without disrupting other clients. We may need to shorten, change or reschedule the appointment where there is not enough time to complete it safely and to the expected standard.

6. Services and results

We will provide services with reasonable care and skill. Results vary according to factors such as hair type, condition, previous treatments and the service selected. Please tell your barber about relevant allergies, sensitivities, scalp conditions or concerns before the service begins.

7. Men’s hair systems

Hair-system enquiries begin with a consultation to discuss suitability, appearance, fitting, maintenance and likely costs. A consultation does not guarantee that a particular system will be suitable. Any product-specific price, care plan, deposit or maintenance arrangement will be explained before you agree to proceed.

8. Children and sensory-friendly appointments

A parent or guardian remains responsible for a child during the visit. Please share relevant accessibility or sensory needs when booking so we can prepare where reasonably possible. We cannot promise that every appointment can be completed, and the client’s comfort and safety come first.

9. Website use

You may use this website for personal, lawful purposes. Website text, branding and original media belong to Luxe Male Grooming or their respective owners and may not be reused commercially without permission. We aim to keep information accurate but availability, prices and content can change.

10. Liability and consumer rights

Nothing in these terms excludes liability that cannot legally be excluded or limits your statutory consumer rights. We are not responsible for losses that were not reasonably foreseeable or for problems caused by information you did not disclose, misuse of products, or events outside our reasonable control.

11. Privacy and third-party services

Our Privacy Policy explains how we handle personal information. Booking, maps, forms or other features may be provided by third parties and may also be subject to their own terms.

12. Changes and governing law

We may update these terms from time to time. The version published when you book will apply to that appointment. These terms are governed by the laws of Northern Ireland, and disputes are subject to the courts with jurisdiction under applicable consumer law.